Legal Agreement Governing Your Use of Our Platform
Last Updated: January 1, 2026
By accessing or using the dana96 platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services. You must be at least 21 years of age and a resident of Indonesia to use this platform.
For the purposes of these Terms and Conditions, the following definitions apply:
By creating an Account on dana96, accessing our platform, or placing any bet, you enter into a legally binding agreement with us and accept these Terms and Conditions in their entirety. These terms apply to all services offered by dana96 including but not limited to sports betting, live casino games, slot machines, togel lottery, and sabung ayam (cockfighting) streams.
We reserve the right to modify, update, or amend these Terms and Conditions at any time without prior notice. Material changes will be communicated through email notification or prominent platform announcements. Your continued use of the platform after such changes constitutes acceptance of the modified terms. It is your responsibility to review these terms periodically.
To use the dana96 platform, you must meet all of the following eligibility criteria:
If you are found to be ineligible at any time, we reserve the right to suspend or terminate your Account immediately and void any pending bets or winnings.
To create an Account, you must provide accurate, complete, and current information including your full name, date of birth, email address, phone number, and residential address. You agree to update this information promptly if it changes. Providing false or misleading information is a serious violation and will result in Account termination.
As part of our commitment to security and regulatory compliance, dana96 requires all Users to complete identity verification. You must submit clear copies of your Indonesian KTP (identity card) and may be asked to provide additional documentation such as proof of address or payment method ownership. Verification typically takes 30 minutes to 24 hours. Withdrawals may be restricted until verification is complete.
You are solely responsible for maintaining the confidentiality of your Account credentials including username and password. You must not share your login information with any third party. All activity conducted through your Account will be deemed to have been authorized by you, and you are responsible for any resulting transactions or losses.
You must notify us immediately at [email protected] if you suspect unauthorized access to your Account. We are not liable for any losses resulting from unauthorized use of your Account if you fail to maintain adequate security or notify us promptly.
You may not use your Account for any unlawful purpose or in any manner that violates these Terms. Prohibited activities include but are not limited to: fraud, money laundering, collusion with other players, use of automated betting systems or bots, exploitation of software vulnerabilities, and any form of cheating.
dana96 accepts deposits through major Indonesian banks including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI (Bank Syariah Indonesia), and Bank Permata, as well as e-wallets such as OVO, DANA, GoPay, ShopeePay, and LinkAja. All transactions are processed in Indonesian Rupiah (IDR).
Minimum deposit amounts vary by payment method but typically start from Rp 50,000. Deposits are usually credited to your Account instantly. You may only deposit funds from payment methods registered in your own name. Third-party deposits are strictly prohibited and will result in Account suspension and return of funds.
Withdrawals can be requested at any time through your Account dashboard. Minimum withdrawal is typically Rp 100,000. Processing times range from 15 minutes to 24 hours depending on your VIP tier and verification status. VIP members enjoy priority processing as fast as 5 minutes.
Withdrawals can only be made to Indonesian bank accounts registered in your name that match your verified identity. We reserve the right to request additional verification documents before processing withdrawal requests. Winnings derived from bonuses are subject to wagering requirements as detailed in the bonus terms.
dana96 does not charge fees for deposits or withdrawals. However, your bank or payment provider may impose their own transaction fees. You are responsible for any such charges.
We comply with international anti-money laundering (AML) standards. Deposits must be wagered at least once before withdrawal. Suspicious transactions will be reported to relevant authorities. We reserve the right to conduct additional verification checks on large transactions.
dana96 offers various bonuses and promotions including welcome bonuses, reload bonuses, cashback offers, and VIP rewards. All bonuses are subject to specific terms and conditions including wagering requirements, time limits, game restrictions, and maximum bet limits.
Wagering requirements specify how many times you must bet the bonus amount before converting it to withdrawable cash. For example, a Rp 100,000 bonus with 30x wagering requires Rp 3,000,000 in total bets. Wagering contributions vary by game type: slots typically contribute 100%, while table games may contribute less.
Bonuses are intended for recreational players. Bonus abuse, including but not limited to opening multiple accounts to claim repeated bonuses, using betting strategies solely to clear wagering requirements, or collusion between players, will result in bonus forfeiture and possible Account termination.
We reserve the right to modify, suspend, or cancel any promotion at our discretion. Promotional terms are clearly stated on each offer and take precedence over these general Terms where specific provisions differ.
All bets are final once confirmed. You are responsible for ensuring the accuracy of your bet selections before submission. We will not cancel or modify bets except in cases of obvious errors or technical malfunctions.
Minimum and maximum bet limits vary by game type, event, and your VIP status. Limits are clearly displayed before bet placement. We reserve the right to adjust limits or refuse bets at our discretion, particularly on events where unusual betting patterns are detected.
Sports bets are settled based on official results published by the relevant governing body. For football (including BRI Liga 1, EPL, La Liga, and other competitions), bets are settled on the result at the end of regular time unless otherwise specified. Extra time and penalty shootouts count only for markets specifically mentioning them.
If an event is postponed or abandoned, bets will be void unless the event is completed within 48 hours or unless specific market rules state otherwise. For mix parlay (accumulator) bets, all selections must win for the bet to succeed; voided selections reduce the parlay accordingly.
Casino games including slots, live dealer tables, and virtual games are provided by licensed third-party studios. Game outcomes are determined by certified random number generators (RNG) and are not influenced by the platform or its operators. Return to Player (RTP) percentages and game rules are available in each game's information section.
Togel bets are settled based on official draw results from Singapore Pools (Togel SGP), Hong Kong Jockey Club (Togel HK), Sydney lottery (Togel SDY), and Macau lottery. Results are published at scheduled draw times. Bets placed after the official draw closing time will be void. We are not responsible for delays or errors in third-party result feeds.
While dana96 strives to provide a reliable platform, we cannot guarantee uninterrupted or error-free service. The platform is provided "as is" without warranties of any kind, either express or implied.
We are not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of profits, data loss, or service interruptions. Our total liability to you for any claim arising from these Terms shall not exceed the amount of your Account Balance at the time the claim arose.
We are not responsible for errors in third-party data feeds including sports results, odds, or game outcomes. In the event of obvious errors (such as incorrect odds clearly inconsistent with market norms), we reserve the right to void affected bets.
Technical malfunctions, including but not limited to server failures, network interruptions, or software bugs, may result in temporary service disruption. We will make reasonable efforts to resolve issues promptly but are not liable for losses incurred during such periods.
dana96 is committed to promoting responsible gaming practices. Gambling should be a form of entertainment, not a way to make money or escape personal problems.
We provide tools to help you manage your gaming activity including deposit limits, session time limits, loss limits, and self-exclusion options. You can set these limits through your Account settings. Once activated, limits cannot be removed or increased immediately; requests for changes are subject to a 24-hour cooling-off period.
If you believe you have a gambling problem, we encourage you to seek professional help. Organizations such as Gamblers Anonymous provide confidential support. You may also contact our support team to arrange temporary or permanent self-exclusion from the platform.
We reserve the right to close or restrict Accounts where we believe a User may be experiencing gambling-related harm. This decision is at our sole discretion and in the interest of player protection.
We reserve the right to suspend or terminate your Account at any time for any reason, including but not limited to:
In the event of Account termination, all pending bets will be settled according to established rules, and your remaining Balance (excluding voided bonuses) will be returned to you via your registered payment method, subject to completion of any required verification.
You may close your Account voluntarily by contacting customer support. Upon closure, you must withdraw any remaining Balance. Accounts with zero Balance will be closed automatically after 12 months of inactivity.
These Terms and Conditions are governed by and construed in accordance with international gaming regulations and the laws applicable in the jurisdiction where dana96 is licensed to operate.
Any disputes arising from these Terms or your use of the platform should first be addressed through our customer support team at [email protected]. We aim to resolve all disputes amicably within 30 days.
If a dispute cannot be resolved through customer support, it may be referred to an independent alternative dispute resolution (ADR) service. Both parties agree to cooperate fully with the ADR process. The decision of the ADR service shall be final and binding.
If you have any questions about these Terms and Conditions or require assistance with your Account, please contact us:
Email: [email protected]
Live Chat: Available 24/7 through the platform
WhatsApp: +62 812 3456 7890
Response Time: We aim to respond to all inquiries within 24 hours
Our customer support team consists of native Indonesian-speaking agents available around the clock to assist with technical issues, payment questions, bonus inquiries, and Account concerns.
Bank-grade encryption and secure payment processing protect your data and transactions.
KYC procedures ensure platform security and prevent underage gambling.
Certified RNG systems and transparent rules guarantee fair outcomes for all players.
Indonesian-speaking support team available around the clock for assistance.
Comprehensive tools to help you maintain healthy gaming habits and set limits.
Transparent policies with no hidden clauses or misleading conditions.
Our support team is here to help you understand any aspect of our Terms and Conditions.
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